FAQ

FAQ Categories

WHY DO YOU OFFER SMOOTHIES INSTEAD OF JUICES?

Juice has a short shelf-life, and so it’s less practical and might potentially lose nutrients or even go bad before you drink it. With our smoothies, made from snap-frozen fruits and veggies, you can blend them any time to feed your cravings, and always be sure that 100% of the nutrients are in there.

Also, juices have less fibre and protein (and fewer nutrients in general) than our smoothies have, so they don’t keep you feeling full or aid in digestion like our smoothies do.

Finally, juices typically don’t contain superfoods to give you that extra boost.


WHY ARE YOUR SMOOTHIES FROZEN?

Nutrition: Did you know that at some supermarkets, fruits and vegetables can be up to 6 months old, and are just kept long-term in controlled conditions? Vitamins and antioxidants deteriorate over this holding time. Our ingredients are snap-frozen straight from the farm when they are at their peak freshness, so all the vitamins and nutrients are locked in.

Convenience: Our mission is to make it super-easy for people to eat healthily all the time, at home or at the office. That’s why our smoothies are delivered to you frozen and ready to blend whenever you want one. Our smoothies can be stored in the freezer for 3 months or more, so you never have to worry about whether you have fresh ingredients available at home.
Texture: Frozen ingredients make for the best smoothie consistency. You don’t need to add any ice to our smoothies since the frozen ingredients chill each smoothie to the perfect temperature.

DO YOUR SMOOTHIES AND OAT BOWLS HAVE ADDED SUGAR OR PRESERVATIVES?

SmoothiesGo smoothies and oat bowls have no added sugars, no preservatives, and no artificial ingredients at all. Each smoothie and oat bowl pack contains only ingredients that are raw, unrefined, and in their natural form.


HOW ABOUT ALLERGENS?

All of our smoothies and bowls are gluten- and dairy-free. Some of them do contain or may have come in contact with allergens, such as tree nuts or peanuts. We strongly recommend avoiding our smoothies if you have serious tree nut or peanut allergies.

WHERE CAN I FIND THE COMPLETE NUTRITIONAL INFORMATION?

The nutritional information for each smoothie and oat bowl can be found by clicking the link provided on the specific smoothie or oat bowl flavour’s page in the PRODUCTS section of our website.

WILL THE SMOOTHIES AND OAT PACKS FIT IN MY FREEZER?

Our smoothie and oat bowl packs are super-compact and can be stacked neatly to fit into almost any freezer.

WHEN DO YOU DELIVER?

In the Montreal area, our smoothies are delivered every Wednesday between 3 pm and 9 pm. Orders delivered outside the Montreal area are shipped every Thursday between 8 am and 9 pm.


CAN I CHANGE A SCHEDULED DELIVERY DAY?

Going out of town? You usually get your delivery on Wednesdays but this week you need it on Friday instead? No problem! Update your account by Saturday at 6 pm EST and your changes will be made for the next scheduled delivery.


HOW DO I ORDER?

For smoothies and bowls as a one time order: 

use our website to place an order at any time at all. Just select 8 or more items, in any combination you'd like!

For smoothies and bowls as a subscription, recurring order: 

select 12 smoothies, oat bowls, or cubes to be shipped weekly, every 2 weeks, or monthly.

For Marché orders: 

Fill your cart with anything at all, and select either a pickup or delivery option.


IS THERE A MINIMUM SUBSCRIPTION LENGTH?

Nope; we’re as flexible as can be! You can cancel your subscription any time before the weekly cut-off of Saturday at 6pm EST. You can even place a one-time order without opting for any specific subscription plan at all!


DOES MY SUBSCRIPTION AUTO-RENEW?

Yes; we try to make things as easy as possible for you! We’ll send you deliveries based on your previous selection. That said, you can skip, change, or cancel your selection or order at any time before the weekly cut‐off of Saturday at 6pm EST.

ANY OTHER QUESTIONS?

If you have any other questions at all, please feel free to get in touch with us through our Contact page! We’ll read your mail and get back to you as soon as we possibly can.


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