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FAQ

FAQ Categories

WHY DO YOU OFFER SMOOTHIES INSTEAD OF JUICES?

Juice has a short shelf-life, and so it’s less practical and might potentially lose nutrients or even go bad before you drink it. With our smoothies, made from snap-frozen fruits and veggies, you can blend them any time to feed your cravings, and always be sure that 100% of the nutrients are in there.

Also, juices have less fibre and protein (and fewer nutrients in general) than our smoothies have, so they don’t keep you feeling full or aid in digestion like our smoothies do.

Finally, juices typically don’t contain superfoods to give you that extra boost.


WHY ARE YOUR SMOOTHIES FROZEN?

Nutrition: Did you know that at some supermarkets, fruits and vegetables can be up to 6 months old, and are just kept long-term in controlled conditions? Vitamins and antioxidants deteriorate over this holding time. Our ingredients are snap-frozen straight from the farm when they are at their peak freshness, so all the vitamins and nutrients are locked in.

Convenience: Our mission is to make it super-easy for people to eat healthily all the time, at home or at the office. That’s why our smoothies are delivered to you frozen and ready to blend whenever you want one. Our smoothies can be stored in the freezer for 3 months or more, so you never have to worry about whether you have fresh ingredients available at home.
Texture: Frozen ingredients make for the best smoothie consistency. You don’t need to add any ice to our smoothies since the frozen ingredients chill each smoothie to the perfect temperature.

DO YOUR SMOOTHIES AND OAT BOWLS HAVE ADDED SUGAR OR PRESERVATIVES?

SmoothiesGo smoothies and oat bowls have no added sugars, no preservatives, and no artificial ingredients at all. Each smoothie and oat bowl pack contains only ingredients that are raw, unrefined, and in their natural form.


HOW ABOUT ALLERGENS?

All of our smoothies and bowls are gluten-friendly. Some of them do contain or may have come in contact with allergens, such as tree nuts or peanuts, soy, sesame, milk, wheat, mustard and sulphite. We strongly recommend avoiding our smoothies if you have serious allergies.

WHERE CAN I FIND THE COMPLETE NUTRITIONAL INFORMATION?

The nutritional information for each smoothie and oat bowl can be found by clicking the link provided on the specific smoothie or oat bowl flavour’s page in the PRODUCTS section of our website.

WILL THE SMOOTHIES AND OAT PACKS FIT IN MY FREEZER?

Our smoothie and oat bowl packs are super-compact and can be stacked neatly to fit into almost any freezer.

WHEN DO YOU DELIVER?

In the Montreal area, our smoothies are delivered every Wednesday between 12 pm and 9 pm. Orders delivered outside the Montreal area are shipped every Thursday between 8 am and 9 pm.

Marche orders are delivered on Thursday and Friday between 11am-9pm.


HOW DO I ORDER?

For smoothies and bowls only: 

Select SHOP SMOOTHIES & BOWLS. Use our website to place an order at any time at all. Just select 10 or more items, in any combination you'd like!

For Marché orders: 

Fill your cart with anything at all, and select either a pickup or Thursday/Friday delivery option.


ANY OTHER QUESTIONS?

If you have any other questions at all, please feel free to get in touch with us through our Contact page! We’ll read your mail and get back to you as soon as we possibly can.

HOW ARE THE SMOOTHIES AND BOWLS DELIVERED?

Our smoothies are packaged in dry ice and delivered frozen in a really cool insulated box.

You’ll want to store them in your freezer as soon as you receive them.


HOW LONG CAN I KEEP SMOOTHIESGO KITS IN THE FREEZER?

We recommend you make and drink our smoothies within 6 months of the date they were delivered, but they can keep for even longer. That said, chances are good that you’ll finish them well before then!


WHAT HAPPENS IF I’M NOT HOME?

If ever you’re not home to receive your frozen smoothie and bowls order, the delivery provider will leave the box outside your front door or as per your delivery instructions. Be sure to place your smoothies in the freezer as soon as you do get home. You’ll also receive an email notifying you when your smoothies were delivered.



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