FAQ Categories

WHERE DO YOU DELIVER?

Click here to check your postal code, to see if we deliver to your area!


And just so you know, our delivery area is always expanding: if you’re not on our route right now, you can enter your email and we’ll let you know when we can deliver to you!


WHEN DO YOU DELIVER?

In the Montreal area, our smoothies are delivered every Wednesday between 3 pm and 9 pm. Orders delivered outside the Montreal area are shipped every Thursday between 8 am and 9 pm.


CAN I CHANGE A SCHEDULED DELIVERY DAY?

Going out of town? You usually get your delivery on Wednesdays but this week you need it on Friday instead? No problem! Update your account by Saturday at 6 pm EST and your changes will be made for the next scheduled delivery.


HOW ARE THE SMOOTHIES AND BOWLS DELIVERED?

Our smoothies are packaged in dry ice and delivered frozen in a really cool insulated box.

You’ll want to store them in your freezer as soon as you receive them.


WHAT HAPPENS IF I’M NOT HOME?

If ever you’re not home to receive your frozen smoothie and bowls order, the delivery provider will leave the box outside your front door or as per your delivery instructions. Be sure to place your smoothies in the freezer as soon as you do get home. You’ll also receive an email notifying you when your smoothies were delivered.


TRACK MY ORDER

When we have filled your order, you'll receive a shipping confirmation email,
which includes the order number, a summary of the items included, the name
of the transport company, the delivery address, and a tracking number.
Just click on the transport company's link in the shipping confirmation to track your order.


CAN I SKIP A WEEK?

Going on vacation or on a business trip? Don’t want a delivery one week? You can skip it without any trouble: just log into your account and opt out of any shipment with our handy calendar tool! Just remember to make your changes before the weekly cut-off of Saturda at 6pm EST.

HOW MUCH DOES DELIVERY COST?

For pickup Marché orders, delivery is free.

For 12 smoothies, oat bowls, or cubes, shipped weekly, every 2 weeks, or monthly, as a subscription, delivery is free.

For 8 or more smoothies, oat bowls, or cubes as a one-time order, delivery is 5$

For Marché orders, delivery is 5$.



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