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FAQ

Delivery

We deliver anywhere on the Quebec City - Montreal - Toronto route. Check whether you’re
in our current delivery area by entering your postal code on our Cover page.

And just so you know, our delivery area is always expanding: if you’re not on our route right
now, you can enter your email and we’ll let you know when we can deliver to you!

DUE TO INCREASED DEMAND, DELIVERIES MAY TAKE LONGER THAN USUAL.

NORMAL SCHEDULE

In the Montreal area, our smoothies are delivered every Wednesday between
3pm and 9pm. Orders delivered outside the Montreal area are shipped every Thursday between 8am and 9pm.

Our smoothies are packaged in dry ice and delivered frozen in a really cool insulated box.
You’ll want to store them in your freezer as soon as you receive them.

If ever you’re not home, the delivery provider will leave the box outside your front door or
as per your delivery instructions. Be sure to place your smoothies in the freezer as soon as
you do get home. You’ll also receive an email notifying you when your smoothies were
delivered.

When we have filled your order, you'll receive a shipping confirmation email,
which includes the order number, a summary of the items included, the name
of the transport company, the delivery address, and a tracking number.
Just click on the transport company's link in the shipping confirmation to track your order.

Going on vacation or on a business trip? Don’t want a delivery one week? You can skip it
without any trouble: just log into your account and opt out of any shipment with our handy
calendar tool! Just remember to make your changes before the weekly cut-off of Saturday
at 6pm EST.

I Want To Know More

If you have any other questions at all, please feel free to get in touch with us through our
Contact page! We’ll read your mail and get back to you as soon as we possibly can.

Ordering

Use our website to place an order any time at all. Just select any combination you’d like of our 14 smoothie and 3 oat bowl flavours, then choose the quantity and delivery plan that work best for you:

12 smoothies / oat bowls shipped weekly, every 2 weeks, monthly, or as a one-time order

Include a helpful and informative answer to the frequently asked question here.

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